Stop maintaining four courier accounts and reconciling four invoices. Fendrelot picks the right partner per shipment based on lane performance, not on who gave you the best rate card in a meeting last year.
Every growing business ends up with three or four courier accounts, because no single carrier is good everywhere. Then the operational cost of managing them quietly exceeds whatever the rate negotiation saved.
Scores every serviceable carrier on the lane using the last 90 days of delivery times, RTO rate and weight-dispute frequency, not just the quoted price.
Failed delivery attempts trigger an automated SMS and WhatsApp to the buyer with a reschedule link. Two attempts before anything is marked for return.
Every carrier weight discrepancy above 50 grams is flagged, evidence pulled from your packing record, and the claim filed without you touching it.
Shopify, WooCommerce, Amazon, Flipkart and a REST API with webhooks. Orders flow in, labels come back, status updates push to your system.
These are the standard published rates before volume slabs. Actual rate depends on the carrier the engine selects, dimensional weight and the COD component. Volume above 3,000 shipments a month is priced separately.
| Zone | First 500 g | Each add 500 g | COD fee | Typical TAT |
|---|---|---|---|---|
| Zone A — Within city | Rs 32 | Rs 26 | Rs 25 or 1.5% | 1 day |
| Zone B — Within state | Rs 41 | Rs 33 | Rs 30 or 1.5% | 1 to 2 days |
| Zone C — Metro to metro | Rs 48 | Rs 39 | Rs 30 or 1.75% | 2 to 3 days |
| Zone D — Rest of India | Rs 59 | Rs 47 | Rs 35 or 1.75% | 3 to 5 days |
| Zone E — Northeast, J&K, islands | Rs 88 | Rs 71 | Rs 40 or 2% | 5 to 8 days |
Rates exclude GST. Dimensional weight is charged at L x B x H in cm divided by 5,000 where it exceeds actual weight. RTO is charged at 80 percent of the forward rate. No platform fee, no minimum monthly commitment on the standard plan.
Serviceability data is refreshed weekly from carrier feeds and validated against our own delivery outcomes. A pincode that carriers claim to serve but consistently fails gets downgraded in our engine regardless of what the carrier says.
Full coverage including same-day in eight cities. Highest carrier density, so the routing engine has real choice.
Reliable two to three day delivery across 11,200 pincodes. This is where carrier selection makes the biggest difference to your RTO.
Served but with genuine variability. We show the historical success rate for the exact pincode before you ship, not a blanket serviceable flag.
Longer transit and fewer carrier options. Prepaid recommended. We will tell you when COD to a given pincode has a poor track record.
No onboarding fee, no minimum volume, no contract. Load a wallet balance and start.
Both. The engine recommends by default, and you can pin a specific carrier for any lane, product category or individual order. Most customers let it choose after the first month.
Collected amounts are remitted to your bank account weekly on a fixed day, net of shipping charges, with a per-shipment statement. Faster remittance cycles are available at higher volume.
We do. You raise it with us, not with the carrier. Claims up to the declared value are settled within 21 working days once documentation is complete, and we pursue the carrier separately.
Up to 30 kg actual weight through the standard surface network and up to 68 cm on the longest side. Anything heavier or larger routes to our freight partners and is quoted per consignment.
Native apps for Shopify, WooCommerce, Magento and Unicommerce, marketplace connectors for Amazon and Flipkart, plus a documented REST API with webhooks for anything custom.
A named account manager above 500 shipments a month. Below that, ticket support with a four-hour first response on working days and a phone line for shipments already in transit.